Politics, religion, race – we can’t talk about topics like these at work, right? But in fact, these conversations are happening all the time, either in real life or virtually via social media. And if they aren’t handled effectively, they can become more polarizing and divisive, impacting productivity, engagement, retention, teamwork, and even employees’ sense of safety in the workplace. But you can turn that around and address difficult topics in a way that brings people together instead of driving them apart. Once you’re ready to engage in bold, inclusive conversations (you can take the self-assessment included in the book to make sure), Winters gives detailed instructions on exactly how to structure them. A key component is beginning with a conversation to establish some kind of common ground, which makes it easier when you go more deeply into differences.
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